Lexus Encore Owner Benefits

Owner Benefits

The luxury of time you've been waiting for

For months it’s felt like all we’ve had is time. But it’s not always been the time to ourselves we love and crave. At Lexus, we want to help change that. Which is why we’re introducing our new owner benefits program, Lexus Encore¹.

As a Lexus Encore member, your time and your Lexus are our priority. Filled with benefits and offers that anticipate your needs, we’ll look after every detail, so your time feels luxurious once more.

Encore Tiers

Owners of Encore Platinum eligible vehicles enjoy all the benefits of Encore, plus exclusive Platinum benefits.

Additional Encore Platinum benefits are available to owners of the Lexus UX 300e and NX 450h+.

Compare Encore Tiers

LEXUS SERVICE EXPERIENCE

Welcome to a service that anticipates your needs with Service Loan Cars and Capped Price Servicing² throughout your Encore membership period.

Expect to be looked after when the unexpected happens, with DriveCare³. Our roadside assistance service for Encore members.

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Lexus Encore Owner Benefits - Service Loan Car

Lifestyle benefits

Exclusive Events

Encore offers you access to exclusive lifestyle events and opportunities to connect with other Lexus owners.

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Greenstone & Gold with Melissa Leong

Rockpool Bar & Grill

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F Performance Track Day

The Bend Motorsport Park

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EXCLUSIVE OFFERS

Members of Lexus Encore¹ enjoy exclusive offers with Lexus partnerships.

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Man takes key from woman valet parking at Chadstone.

$5 OFF RRP VALET PARKING AT CHADSTONE

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Lady puts bags in the boot of her Lexus RX

25% OFF HANDSFREE SHOPPING AT WESTFIELD

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Woman wheels a suitcase out of an airport, as a red Lexus RX sits awaiting her for pickup.

EXCLUSIVE TO ENCORE PLATINUM

ON DEMAND

Lexus On Demand allows you to loan an additional vehicle, with 4 trips, of up to 8 days each, over your 3 year membership period. Vehicles are available at participating dealerships and airports around Australia and New Zealand.

VALET PARKING

Drop your keys off and we will take care of the rest. Enjoy 8 complimentary valet parking visits at selected locations over your 3 year membership period.

Westfield Chadstone The Fashion Capital

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ENCORE PLATINUM ELECTRIFIED BENEFITS

When you purchase a Lexus Electrified vehicle, you receive additional Encore Platinum benefits.

HOME CHARGER INSTALLATION⁹

Before the delivery of your UX 300e or NX 450h+, a home charger may be professionally installed at your home. We also include two complimentary charging cables for AC charging, so you’re never far from a full charge.

COMPLIMENTARY FAST AND ULTRA-RAPID CHARGING¹⁰

Enjoy complimentary access to fast and ultra-rapid charging¹⁰ of your UX 300e at selected Chargefox stations during your 3 year membership period. Chargefox is Australia's largest EV charging network.

FIND A CHARGE STATION Lexus Electrified

A blue UX 300e sits charging as someone walks past it.

Unlock Encore with the Lexus App

Get 5c per litre off premium fuel at selected Ampol service stations⁴

Access Encore Platinum Benefits

Manage your vehicle

Manage your personal information and preferences

Find out more

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Encore & Encore Platinum Benefit comparison


MODELS
Selected Models	IS, ES, RC, UX, NX, RX	LC, LS, LX, NX 450h+	UX 300e
SUBSCRIPTION
Subscription term	3 years	3 years	3 years
LEXUS SERVICE EXPERIENCE
Capped Price Servicing²	3 years	3 years	5 years
Service Loan Cars	3 years	3 years	5 years
Drive Care³	3 years	3 years	5 years
LIFESTYLE BENEFITS
Exclusive Rewards
Exclusive Events
Ampol Fuel Offer⁴
PLATINUM BENEFITS
On Demand		4 Redemptions⁷	4 Redemptions⁷
Valet Parking		8 Redemptions⁸	8 Redemptions⁸
Home Charger Installation⁹		NX 450h+ only
Charging cables		NX 450h+ only
Complimentary charging with Chargefox¹⁰			3 years

The Mentor with Mark Bouris

Lexus Ambassador Mark Bouris spoke to Lexus Australia Chief Executive Scott Thompson about the importance of customer care and being the leader in luxury experiences on Mark's podcast, The Mentor.

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EXPERIENCE AMAZING TODAY

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Disclaimers

01.Encore and Encore Platinum Benefits apply on selected new and demonstrator vehicles for a 3 year period, extended for a further 2 years limited services for UX Battery Electric Vehicle, from the date Encore is first activated by the Dealership. Inclusions may change without notice. Subject to availability. For full T&Cs and see your Lexus Dealer or lexus.com.au/encore.

02.Applies to standard scheduled logbook servicing (normal operating conditions) 3 years/45,000 km for CT, UX, NX, RX, IS, ES, RC, GS, LC and LS models or 3 years/60,000 kms for LX models (whichever occurs first). Lexus vehicles that receive complimentary servicing are not eligible for Capped Price Servicing. For details or to confirm eligibility see your Lexus dealer or visit lexus.com.au/smallprint/capped-price-servicing.

03.DriveCare as part of Encore Benefits applies for a 3 year period from the date a new or demonstrator Lexus vehicle is first registered on or after 01/01/2020. Coverage and service inclusions vary dependent on vehicle location. For full T&Cs see your Lexus Dealer or here.

04.Caltex is now known as Ampol Australia Petroleum Pty Ltd. Offer limited to 5c/litre fuel discount in one transaction per 24 hour period per vehicle registered to a Lexus App account. Offer available on Vortex Premium 95, Vortex Premium 98, Vortex Diesel, up to 150 litres, at participating Ampol service stations. List of participating locations available at Lexus.com.au/Caltex. List subject to change without notice at sole discretion of Ampol. For T&Cs, see here.

07.4 redemptions, of up to 8 days each, over your 3 year membership period.

08.8 complimentary valet parking redemptions at selected locations over your 3 year membership period.

09.Complimentary ABB Single Phase 7kW AC wall charger supplied and installed by JET Charge Pty Ltd (JET Charge). Eligibility determined at Lexus and JET Charge's discretion. Vehicle owner must obtain appropriate site permissions and access prior to installation. Electricity consumption charges are owner's responsibility. Refer to operating instructions for usage guidance. Upgrades and equipment add-ons at additional cost. Rainchecks not available. Cannot be redeemed for monetary value. See jetcharge.com.au for T&Cs and lexus.com.au/encore for details.

10.Complimentary charging provided to Encore Platinum members for first 3 years of membership. Fees may apply thereafter. Charging stations provided by Chargefox at selected locations. Usage at vehicle owner’s risk. See chargefox.com for T&Cs. Frequent use of DC Fast Charging can impact battery performance & durability. Lexus recommends minimising DC Fast Charging usage. Refer to Owner’s manual and lexus.com.au/lexus-electrified/charging for guidance.